FREQUENTLY ASKED QUESTIONS AND ANSWERS
Please take a few minutes to look through our frequently asked questions and their answers. Feel free to click on the question to view the answer.
Our owner, Dave Geise has over 25 years experience in Foundation Repair, Waterproofing and in the Concrete Leveling Business. Dave began working in the construction industry in the 80’s and worked in California for a number of years. But the desire to be closer to family pulled him back to the Midwest. For the past 20 years he has worked to establish a name for himself and he has become a expert in the industry. He had always wanted to be a business owner, so in 2015, he started his first company, Concrete Leveling Solutions. It wasn’t long after that was established that he decided to add a second company focusing on Foundation Repair & Waterproofing. With his good name and quality work ethic, his companies have surpassed others in the area and he currently is ranked as a GOLD member under the SafeBasements dealership website. He believes in helping the small communities in the area and strives to hire local employees who have an interest in the business and who share the small town work ethic and values he believes in.
There is no charge for the appointment or the estimate. We understand that some companies do charge for those services but we feel it is important to offer that service free of charge to our potential customers.
We do prefer to have a homeowner present as sometimes we need to access the home to complete the evaluation. In addition, we may have questions regarding the extent on the repair so those can be addressed when the homeowner is present. Finally, we want our customers to be informed consumers so we will take the time during the appointment to go over our evaluation, explain our recommendations, provide warranty details and answer any questions the customer might have.
At CLS we want you to take all the time necessary so that you make an informed decision. Our intention is to provide you with all the options available and the information needed so that you can make an informed decision. You are welcome to take as much time as necessary to decide, but if you happen to make your decision at the time of the appointment then we will move forward on getting your installation scheduled.
If you decide to move forward with the repair, then you will just need to contact us to inform us of your decision. In order to schedule an installation, we need to have your approval on file. We prefer to have the signed estimate that was given to you at the initial appointment but we will also accept approvals via email. Feel free to contact us and we will work with you on getting all your paperwork in order.
Once we have your approval on file, then your paperwork will be forwarded to one of our foremen for scheduling. Once an installation date is determined, then you will receive a call from a CLS office member confirming your installation date. As we get closer to your installation date, then you can expect another call giving you an approximate time the crew will arrive on the day of your installation. At any time, you are welcome to call Brenda in the office at (402) 218-3390 regarding the installation process.
We value our customers and take pride in the work we do. We have a variety of different warranties depending on the work and repair needed. This information will be discussed at your evaluation but if you have additional warranty questions feel free to email us or call us and we will address those questions and provide you with the information you need.
We can discuss payment options at the time of our appointment but we accept cash, check and do offer credit card payments. Fees may be included in the credit card processing but those will be discussed ahead of time.
We do not require customers to be home during installation as long as the area to be repaired can be accessed so the repair can be completed.
Payment is due upon completion of services. You are welcome to send a check or cash with the crew upon completion of your repair or you may pay when invoice is mailed.